total utility - water gas electricity

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Total Utility are an independent utility consultancy company offering bespoke solutions and strategies for energy management dedicated to reducing your costs and your consumption. In addition, we can help with any other utility needs you may have including smart meters and are also able to offer professional advice in energy efficiency and demand reduction schemes.

At Total Utility we specialise in providing our clients with a professional, reliable and independent service, ensuring you gain both the purchasing and energy management package your business will benefit from. We pride ourselves in the exceptional customer service provided, efficiently dealing with all queries to ensure you're able to run your business efficiently. In providing you with impartial advice, which means we are working for you, not the suppliers, we help you make the right decisions at the right time and guide you through changes in the law affecting business energy and carbon emissions reduction.

We provide a full Account Management service and you will be assigned a dedicated account manager who will keep you informed of changes to your account, deal with the suppliers and contracts and negotiate any disputes with your current suppliers.

Our service is quick, efficient, easy to use and without obligation. Our confidence is such that we operate our business with no contractual tie-in with our clients and it is therefore no coincidence that over 86% of our customers return time after time.

Total Utility procure energy on behalf of a diverse range of companies, ensuring that we hold strong purchasing leverage within the market.

Although a national organisation, our operations activity is centred in the market town of Hertford, Hertfordshire. Total Utility have the ability to draw on considerable experience in the energy market and have built up a solid foundation of staff that allows the business to thrive within a complex and often turbulent industry. Our employees are able to offer impartial, meaningful advice regarding all areas of business energy purchasing and its management.